stitchstudio.online

Cancellation Policy

Cancellation Policy

Effective Date: [15-10-2025]

At Stitch Studio, we strive to provide a seamless shopping experience, but we understand that sometimes cancellations may be necessary. Below is our detailed and SEO-friendly Cancellation Policy, designed to help you cancel your order smoothly and quickly:

1. Order Cancellation Before Shipment

You may cancel your order at any time within 24 hours of placing it, provided the order has not yet been shipped. Once your order is processed or dispatched, cancellation is no longer possible.

  • To cancel your order, simply email us at info.stitchstudio@gmail.com with the order number and request cancellation.

  • If the cancellation request is approved before your order is shipped, we will issue a full refund to your original payment method.

2. Order Cancellation After Shipment

If your order has already been shipped, cancellation is not possible. However, you can return the item once you receive it, subject to our Return and Refund Policy.

  • If you wish to return the product after receiving it, please refer to our Return and Refund Policy for instructions on how to process a return or exchange.

  • Items returned under our policy may be eligible for a refund or store credit, depending on the condition of the product.

3. How to Request a Cancellation

If you wish to cancel your order, please follow these steps:

  1. Email Us: Send an email to info.stitchstudio@gmail.com with the following details:

    • Order Number

    • Reason for Cancellation

    • Your Full Name and Contact Number

  2. Cancellation Confirmation: Once we receive your cancellation request, our customer support team will review it. If the cancellation is approved, we will notify you and process the refund accordingly.

4. Non-Cancellable Orders

Certain orders may not be eligible for cancellation, including:

  • Custom Orders: Fabrics cut to custom lengths or specially tailored items.

  • Sale or Discounted Items: Products purchased during sales or with discount codes may be non-cancellable.

Please check the product details carefully before placing your order. If you are unsure, feel free to contact us for clarification.

5. Refund Process for Cancellations

For cancellations approved before shipment:

  • A full refund will be issued to the original payment method.

  • The refund will be processed within 5-7 business days after the cancellation is confirmed.

If the order has already been shipped and is eligible for return, the refund will be processed once the returned item is received and inspected according to our Return & Refund Policy.

6. Important Notes

  • Cancellation Timeframe: We can only process cancellations within 24 hours of order placement.

  • Order Status Updates: After cancellation, you will receive updates regarding your order status and refund timeline.

  • Order Modifications: If you need to modify your order, including shipping address or product details, please contact us immediately before the order is dispatched.

Why Choose Stitch Studio?

  • Premium Quality Fabrics: We provide high-quality men’s fabrics, ensuring you receive the best in craftsmanship and material.

  • Fast and Reliable Shipping: With multiple delivery options, we aim to get your order to you as quickly as possible.

  • Easy Returns and Refunds: Our policies are designed to be straightforward and customer-friendly.

7. Contact Us

For any questions or concerns regarding order cancellations, please don’t hesitate to reach out to our customer support team:

  • Email: info.stitchstudio@gmail.com

  • Phone: 9451424992 / 8887688693

  • Address: Shop No. 8 Farid Arcade, Khandu Pada, Tayyab Masjid Rd, Bhiwandi, Maharashtra 421302

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